PROBLEMS WITH THE PRACTICE TELEPHONES
We continue to have intermittent problems with the surgery telephones. This is something that is beyond our control and our phone providers are investigating. Please be patient with the reception staff as they are trying to do their best with ongoing problems. If you are trying to book at GP appointment please have a look on line. Also flu appointments are available to book on line too.
Over 65 Flu:
If you are aged 65 or over you will have received a letter and a text (if we have your mobile number) invitation to book your annual flu vaccination. These appointments are available to book online (if you have online services) or by contacting the surgery. We have appointments during the daytime, in the evenings and at weekends. Appointment availability is staggered to fit with vaccine delivery dates.
If you do not wish to have a flu vaccination please let us know so that we can code this into your record and we will not ask you again until next year.
17-64 and in an "AT RISK" group Flu:
If you are aged 17-65 and in one of the at risk groups you will shortly be receiving a letter and a text (if we have your mobile number) invitation to book your annual flu vaccination. These appointments are available to book online (if you have online services) or by contacting the surgery. We have appointments during the daytime, in the evenings and at weekends. Appointment availability is staggered to fit with vaccine delivery dates. If you do not wish to have a flu vaccination please let us know so that we can code this into your record and we will not ask you again until next year.
If you book an appointment for a flu vaccination and you are not eligible you will not receive the vaccination. However, for those patients who wish to have a flu vaccination and do not fall into the eligible categories to have this under the NHS you are able to go to any of the local pharmacies who will provide this for you but you will have to pay a small charge. We, as a GP Practice, are not allowed to provide private flu vaccinations.
Nominate a pharmacy
We are asking all our patients to nominate a local pharmacy so that we can send your prescriptions safely an securely via electronic systems to your nominated pharmacy. This is a much safer and quicker way of getting prescriptions to the pharmacy.
If you come into surgery to collect a prescription the reception staff will ask you to nominate a pharmacy and will put this onto the system for you at that time. The next time you are due a prescription it will go direct to the chemist.
This helps us to manage our prescription workload and may actually mean that you can get your prescriptions more quickly.
If you stop smoking for 28 days, you are five times more likely to quit. What better reason could you have for giving it a go?
We expect that 6.5% of the adult population will give up smoking in the next five years. If you’re a smoker, could you be one of them? Here are 9 tips to get you started
If you’re thinking about stopping smoking in Stoptober, why not download the Stoptober app to help you? https://www.nhs.uk/oneyou/apps/
Latest Practice Newsletter
Winter 2018 Practice Newsletter
Diabetic Support Group Meeting Dates for 2019
Dates for 2019 meetings are: 13th March, 10th June, 11th September and 2nd December.
Diabetic Support Group Meeting Dates for 2020
Dates for 2020 meetings are: 3rd March, 9th June, 8th September and 1st December.
Extra evening and weekend appointments available in the local area
You can now book routine non urgent GP and Nurse appointments (not for any tests including bloods) in the evening, at weekends and over bank holidays in your local area.
Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.
To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place here or at another GP Practice in the area.
If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.
Latest PPG Newsletter
We operate a named GP list.
Patients are registered with Dr Campbell or Dr Louca. You will be allocated one of these GPs. The doctor you are registered to will be your accountable GP.
The Health and Social Care Information Centre (HSCIC) is England's central, authoritative source of health and social care information. The Health and Social Care Act 2012 empowered the HSCIC to require GP practices to send it confidential patient data in limited circumstances, i.e. when directed to do so by the Secretary of State for Health, NHS England or when receiving a mandatory request from the Care Quality Commission (CQC), NICE or Monitor. The HSCIC will process this confidential data in a secure environment and will only release data where there is a legal basis.
You do have the right to object to your data being disclosed to the HSCIC, please put this in writing to the Practice Manager if this is the case and a specific code will be added to your record stating that you have objected to this.
If you would like further information about this, please ask reception for a leaflet, or call to speak to member of the team. You can also follow the links below to read the document 'Frequently asked questions for patients', and find out more information about the HSCIC.