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Latest Practice Newsletter

Winter 2018 Practice Newsletter

Christmas and New Year Opening Times:

Monday

24th December 2018

Normal Opening      0800-1830

 

111 is available 24 hours a day 356 days a year for help and assistance.

 

 

Your local pharmacy is also able to offer help and support and operates the Pharmacy First system.

 

 

Please only use A&E in an emergency.

Tuesday

25th December 2018

Closed

Wednesday

26th December 2018

Closed

Thursday

27th December 2018

Normal Opening      0800-1830

Friday

28th December 2018

Normal Opening      0800-1830

Saturday

29th December 2018

Closed

Sunday

30th December 2018

Closed

Monday

31st December 2018

Normal Opening      0800-1830

Tuesday

1st January 2019

Closed

Wednesday

2nd January 2019

Normal Opening      0800-1830

Thursday

3rd January 2019

Normal Opening      0800-1830

Friday

4th January 2019

Normal Opening      0800-1830

GP services available over the Christmas holidays

Across Greater Nottingham, you can book routine GP and Nurse appointments in the evening, at weekends and over bank holidays.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays, and you can be seen by a GP, Nurse or Healthcare Assistant.

If you would like to arrange an appointment, or for more information on when and where appointments are available, speak to your practice receptionist. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

 

Time to get festive but don’t forget your prescriptions

 

Running out of daily medication over the festive period could have serious consequences for patients who rely on them to control heart and breathing problems, so don’t leave it too late to order and collect repeat prescriptions this Christmas.

 

The busy festive period can make it difficult to remember the important, everyday things such as ordering repeat prescriptions. This is especially important, as those with long term conditions rely on their prescribed medication to help them keep their condition under control.

 

GP Practices have shorter opening hours during the Christmas holidays and the majority of pharmacies will also be closed on Christmas Day and New Year’s Day, so it’s important to order repeat prescriptions at least a week in advance so that the festive season can be enjoyed in good health.

 

Also double check you are prepared with sufficient over-the-counter remedies so that minor illnesses and injuries can be managed at home. Local pharmacies can provide useful advice and help deal with minor ailments without people having to see their GP about winter bugs like coughs, colds, sore throats, stomach upsets and flu.

 

 

Stay well this winter

 

GP’s surgeries and A&E come under increasing pressure over the winter months, so we’re asking you to consider whether you can self care if your illness is not serious.

 

Coughs, colds and other minor illnesses can often be managed with a visit to your local pharmacist, but if your symptoms persist we recommend you book an appointment with your GP.

 

We understand that some health problems get worse as the weather gets colder, and we want you to be able to access the right service for your health care needs.

 

There are lots of options available, from self-treatment to advice in a pharmacy, GP services, calling NHS 111, mental health services, walk-in and urgent care centres and A&E.

 

Gedling GP and Nottingham North and East Clinical Commissioning Group’s clinical lead, Dr James Hopkinson says: “Often people needing medical help go straight to A&E when there may be another more appropriate service available, such as their GP, pharmacist, NHS 111 or their local walk-in or urgent care centre, all of which may be better placed to help.

 

“People tend to get better advice and faster treatment when they need it if they choose the right NHS service for their symptoms or illness, so I’d ask them to consider carefully before going straight to A&E.”

 

Top tips for staying well this winter

  • Keep your home warm, at least 18 degrees Celsius
  • If eligible, make sure you get your FREE flu jab - speak to your doctor or pharmacist
  • Make sure you keep taking any prescribed medicines and take them as directed
  • If you are prescribed antibiotics, make sure you finish the course
  • Keep a supply of cold and flu remedies in the house
  • If you start to feel ill, get help from your pharmacy straight away
  • A&E is for emergencies only. If your surgery is closed then NHS 111 can help you get the right treatment

Christmas and New Year Opening Times for local pharmacies:

NOTTINGHAMSHIRE PHARMACIES CHRISTMAS AND NEW YEAR BANK HOLIDAY 2018 OPENING TIMES
Nottingham CityTelephone NumberChristmas Day                     Tuesday 25               December 2018Boxing Day       Wednesday 26 December 2018New Years Day     Tuesday 1                     January 2019
Asda Pharmacy, Radford Road, Hyson Green, Nottingham, NG7 5DU0115 9002510Closed9:00am - 6:00pm10:00am - 5:00pm
Asims Pharmacy, 14/16 Colwick Road, Sneinton, Nottingham, NG2 4BU0115 988 188810:00am - 1:00pm10:00am - 1:00pm10:00am - 1:00pm
Boots Pharmacy, 40 Lister Gate, 2 Broadmarsh Centre, Nottingham, NG1 7LB0115 9507381Closed10:00am - 5:00pmClosed
Boots Pharmacy, 1-3 Commercial Road, Bulwell, Nottingham, NG6 8HD0115 9278057Closed10:00am - 4:00pm10:00am - 4:00pm
Boots Pharmacy, Unit a, Riverside Retail Park, Queen's Drive, Nottingham, NG2 1AL0115 9864182Closed9:00am - 12:00 Midnight9:00am - 12:00 Midnight
Boots Pharmacy, INTU Victoria Centre, 11-19 Lower Parliament Street, Nottingham, NG1 3QS0115 9410199Closed8:00am - 7:00pm11:00am - 5:00pm
Carrington Pharmacy, 343-345 Mansfield Road, Carrington, Nottingham, NG5 2DA0115 960545310:00am - 12:00 NoonClosedClosed
Day Night Pharmacy Ltd, 116 Southchurch Drive, Clifton, Nottingham, NG11 8AD0115 921277711:00am - 1:00pmClosedClosed
Evergreen Pharmacy, 232 Highbury Road, Bulwell, Nottingham, NG6 9FE0115 92783368:30am - 12:30pm8:30am -12:30pmClosed
Hospital Pharmacy Services (Nottingham) Trust Pharmacy, Nottingham University NHS Hospitals Trust B Floor, QMC Campus, Derby Road, Nottingham, NG7 2UH0115 970 947210:00am - 12:00 Midnight10:00am - 12:00 Midnight10:00am - 12:00 Midnight
Jaysons Pharmacy, 97 Arleston Drive, Wollaton, Nottingham, NG8 2GB0115 928456310:00am - 12:00 NoonClosedClosed
Lloyds Pharmacy, Sainsburys Store, Castle Bridge Road, Castle Marina, Nottingham, NG7 1GX0115 9241472Closed10:00am - 4:00pm10:00am - 4:00pm
Medina Chemist, 85-89 Radford Road, Hyson Green, Nottingham, NG7 5DR0115 979070010:00am - 7:00pm10:00am - 7:00pm10:00am - 7:00pm
Midnight Pharmacy, 194 Alfreton Road, Radford, Nottingham, NG7 3PE0115 727099912:00 Noon - 12:00 Midnight12:00 Noon - 12:00 Midnight12:00 Noon - 12:00 Midnight
Nottingham North & EastTelephone NumberChristmas Day                     Tuesday 25               December 2018Boxing Day       Wednesday 26 December 2018New Years Day     Tuesday 1                     January 2019
Asda Pharmacy, 111-127 Front Street, Arnold, Nottingham, NG5 7ED0115 9649110Closed9:00am - 6:00pm10:00am - 5:00pm
Boots Pharmacy, 85 Front Street, Arnold, Nottingham, NG5 7EB0115 9262397Closed10:00am - 4:00pmClosed
Boots Pharmacy, Victoria Retail Park, Netherfield, Nottinghamshire, NG4 2PE0115 9878943Closed9:00am - 6:00pm10:30am - 4:30pm
Carlton Hill Pharmacy, 359 Carlton Hill, Carlton, Nottingham, NG4 1HW0115 9873660 10:00am - 12:00 NoonClosedClosed
Lloyds Pharmacy, Sainsburys Store, Nottingham Road, Arnold, Nottingham, NG5 6BN0115 9661166Closed10:00am - 4:00pm10:00am - 4:00pm
Medina Chemist, 89 Victoria Road, Netherfield, Nottingham, NG4 2NN0115 987576010:00am - 6:00pm10:00am - 6:00pm10:00am - 6:00pm
Nabbs Lane Pharmacy, 63 Nabbs Lane, Hucknall, Nottinghamshire, NG15 6NT0115 964162512:00 Noon - 2:00pmClosedClosed
Singhs Pharmacy, 77 High Street, Arnold, Nottingham, NG5 7DJ0115 926220810:00am - 12:00 NoonClosedClosed
Call NHS 111 for non-urgent medical advice. NHS 111 is available 24 hours a day, 365 days a year.  Calls are free from landlines and mobile phones.                                                                                                                                                                                                                                                                                                  You can find details of Nottinghamshire/Derbyshire pharmacy opening times at www.england.nhs.uk/mids-east/our-work/pharm-info/. This information was correct at the time of going to press. 

Diabetic Support Group Meeting Dates for 2019

Dates for 2019 meetings are:   13th March, 10th June, 11th September and 2nd December. 

Extra evening and weekend appointments available in the local area

You can now book routine non urgent GP and Nurse appointments (not for any tests including bloods) in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place here or at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

Flu Clinics are still available to book into - please contact reception to make your appointment

Flu clinics are now available to book.

This year there are two different types of flu vaccine; Trivalant for those aged 65 years and over Quadravalent for those aged between 18 and 64 years.

We currently have stocks of both the Trivalent (65yrs and over) and the Quadravalent (18-64yrs) with more deliveries scheduled throughout the month.

Do not delay book your appointment today.

Please contact reception to make your appointment as soon as possible. Evening and weekend appointments are available.  Also if you are coming to the surgery for another appointment and are eligible please ask your clinician.

 

Latest PPG Newsletter

PPG Newsletter Autumn/Winter 2018

Drop in for Carers - Wednesday 30th Janaury 1200-1300

The next Carers Federation drop in for Carers who are registered as patients at Park House Medical Centre will take place on Wednesday 30th Januarybetween 12 and 1pm.  Just turn up, no need to book.  When you arrive please inform reception that you are here for the Carers Drop in Session.  Lorna will be here from the carers federation and she will be able to answer your questions and queries and direct you to help.

These sessions will usually take place on the last Wednesday of the month but may change due to holidays and sickness.


 

New system for sending messages to patients

We have introduced a new system for sending messages to our patients.  This system enables us to not only send our patients messages and reminders we can send out invites and gather information quickly and easily.  The system is called MJOG and works with our clinical system to send text messages for all those patients for whom we hold a valid mobile telephone number.

When you book an appointment you will receive a text message confirming it.  The message will be sent within a couple of hours of you making the appointment.  However if your appointment is more than 7 days away you will not receive a message until 7 days BEFORE the appointment.  All patients will also receive a reminder text message the day before their appointment.  If you receive the reminder and no longer need the appointment you can quickly and easily cancel your appointment by texting CANCEL to the number in the message.  Please be aware if you are booking an appointment for the same day you will not receive a text confirmation message.

After your appointment you will receive a text message asking you to participate in our Friends and Family Test - it is a quick and simple text response for how you would rate the practice.

In the next few weeks we will start to send out health campaigns using this system.  For example if we do not have an up to date smoking status for you we will text you to find out if you smoke or not.  Again it is a simple text reply that gives us all the information we require.

We operate a named GP list.

Patients are registered with Dr Campbell or Dr Louca. You will be allocated one of these GPs. The doctor you are registered to will be your accountable GP.

 

IMPORTANT INFORMATION

The Health and Social Care Information Centre (HSCIC) is England's central, authoritative source of health and social care information. The Health and Social Care Act 2012 empowered the HSCIC to require GP practices to send it confidential patient data in limited circumstances, i.e. when directed to do so by the Secretary of State for Health, NHS England or when receiving a mandatory request from the Care Quality Commission (CQC), NICE or Monitor. The HSCIC will process this confidential data in a secure environment and will only release data where there is a legal basis.

 

You do have the right to object to your data being disclosed to the HSCIC, please put this in writing to the Practice Manager if this is the case and a specific code will be added to your record stating that you have objected to this.

 

If you would like further information about this, please ask reception for a leaflet, or call to speak to member of the team. You can also follow the links below to read the document 'Frequently asked questions for patients', and find out more information about the HSCIC.

http://www.england.nhs.uk/wp-content/uploads/2013/08/cd-pat-faqs.pdf

http://www.hscic.gov.uk/

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