Electronic Referral System
Research has shown that patients want to be more involved in making decisions and choosing their healthcare. The NHS is changing to give you more choice and flexibility in how you are treated. With this in mind, the NHS has introduced the Electronic Referral system. This system is only used when your GP has referred you onto a specialist.
If your GP decides you need to see a specialist for more treatment you will be referred to a consultant at the hospital. If the speciality you are being referred to is available under the Electronic Referral system, the following will happen:-
1. You will receive either at the surgery or in the post, a reference number and password,
2. You will be given a telephone number to ring and arrange your appointment.
Where possible you will be offered 4 choices of hospitals, you can then make a decision on which hospital you would like to attend. You do not have to make this decision yourself, if you prefer your GP can still make the choice for you and recommend a hospital for your treatment.
More Information on the choose and book service is available on the following website: http://www.chooseandbook.nhs.uk/patients
To find out quality and performance information on hospitals from the independent regulator of healthcare visit www.healthcarecommission.org.uk
You may wish to see a specialist consultant as a private patient. In this situation, the patient is responsible for making the appointment with the specialist at a private hospital themselves. Your Doctor may be able to advise you on which consultants hold private clinics.
You may need to request for your GP to write a referral letter for you to take with you to your appointment. The private clinic will advise if this is required. There may be a charge for such letters and you must allow adequate time for us to process your request and produce the letter. You will be required to collect the letter from the surgery and make the required payment if appropriate.