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Practice Management

Our practice manager is Michelle Turpin who organises the general management and administration, enabling the practice to run smoothly.

If you have any enquiries, suggestions comments or complaints then please do not hesitate to speak to  Michelle who will be happy to help.

 

Reception/Admin

The reception/admin staff have a very difficult job trying to please everyone.  Remember that they are only carrying out the doctor's instructions.  The staff have a wealth of experience and information to hand.  They will help you with appointments, repeat prescriptions, practice information.  All information is treated in total confidence. They will also signpost you to other services such as pharmacy first and local pharmacies where appropriate.

This team not only staff the reception area, they are responsible for manning the telephones, dealing with a variety of queries and enquiries as well as numerous other tasks including prescription requests.

Please be patient with the staff and treat them in a kind and courteous manner.  We know that the telephones are busy and we get through the calls as quickly as possible.  Some calls are quick and easy to deal with and others take more time.  Likewise, enquiries at the reception desk; some are very quick and easy to deal with and others are more complex and take more time.

 

Secretarial

We have a dedicated secretarial team who deal with all aspects of secretarial work within the practice including referrals, letters, insurance forms, recalls for tests and reviews etc.

A private room will be made available should you wish to discuss a private, confidential or sensitive matter with any member of staff.  Please ask at reception if you wish to use this facility.

Nurse Practitioners

Nurse Sharon Turnell (f)

Sharon is an experienced prescribing nurse, who manages chronic diseases, long term conditions, travel vaccinations, childhood immunisations, and has a special interest in respiratory conditons such as asthma and COPD.

Nurse Donna Booth (f)
Nurse Trish Mather (f)
Nurse Judith Osborne (f)

Judith is an experienced nurse practitioner who is able to undertake all the usual practice nurse roles, plus minor illness and on the day need.

Nurse Sonia Price (f)

Nurses

Nurse Ruth Butler (f)

Ruth is an experienced practice nurse who sees patients for chronic disease management, smears, travel vaccinations, childhood immunisations, and much more.

Nurse Pam Farquhar (f)

Pam is an experienced practice nurse who undertakes a variety of tasks within the nursing team

Healthcare Assistants

Katherine Holt (f)

Healthcare Assistant Please book an appoint with Katherine for routine blood pressure check ups, new patient checks, well man and well woman checks. Katherine also undertakes ECGs if requested by your doctor.

Tonie Skinner (f)
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