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Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Are You a Carer?

If you are please let us know - we may be able to help. Receptionist, Jordan Olifent is the Carer's Champion for the practice.

Carer's Information Booklet

Further information for people who may have special needs - this website lists GP practices and hospitals.

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Carers support groups


FOR THE 2020 / 2021


Details are as follows:-

Thursday 23rd January 2020 – Thursday 5th March 2020 *

11.00 am to 1.00 pm

Saturday 25th January 2020 – Saturday 7th March 2020

10.30 am to 12.30 pm

Monday 20th April 2020 – Monday 8th June 2020 *

10.30 am – 12.30 pm

Tuesday 14th July 2020 – Tuesday 25th August 2020

6.30 pm – 8.30 pm

Wednesday 21st October 2020 – Wednesday 2nd December 2020*

2.00 pm – 4.00 pm TBC

Thursday 22nd October 2020 – Thursday 3rd December 2020

10.30am – 12.30pm

Saturday 16th January 2021 – Saturday 27th February 2021

10.30am – 12.30pm

These free programmes consist of seven, two-hour weekly sessions, covering a different aspect of dementia at each session and are held in City & County* locations – Please contact Radford Care Group for more information.

The groups are facilitated by specialists in dementia group work and will consist of about 12 carers. Help with respite services and transport may be available. The carers are asked to contribute £2.50 per session towards refreshments. - We are happy to take referrals from both Nottingham City and County.

The Information Programme has been very successful and proved to be of considerable value to carers who are often coping alone and in difficult circumstances.

"I found the information evenings I attended with my mum a very very helpful source of information for us to learn about my dad’s dementia. Without the info provided I would not be able to cope with some of the experiences we are going through right now, as I would not understand what is going on in my dad’s head and I wouldn’t be able to help him. These courses are very important for helping people cope with experiences like this in life".

"Within the first hour of the first session I felt like someone had wrapped me in a warm blanket,

I no longer felt alone"

To book a place, refer a carer or for further information about the Information Programme, please call

Radford Care Group on 0115 9786133. Or visit

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Who are Carers? users1

Anyone can become a carer at any time.
A carer is a relative, parent or friend who looks after or is affected by someone who is unwell, has a disability, is frail, experiencing mental health problems, is misusing drugs or alcohol or they have HIV or AIDS. It may mean you help someone with personal tasks for example bathing and dressing. It may also mean that you provide emotional support for someone.

Being a carer can be hard work and isolating. It is important that carers know where they can get information and support.

Should I let my GP know that I am a carer?.
It is important to let the surgery know that you are a carer. This will help our staff to understand the pressures you face and try and help you obtain the support you need.

Your GP can refer you to a Carer Co-ordinator who can help you by providing information about, Carer assessments, Benefits and Counselling.

aboutWhere can I get Support?

There are lots of places that can offer you support. was developed with carers in Nottinghamshire and has links to all local services.

The Carers Unit.
3 Church Street, Arnold, Nottingham, NG5 8FD.
Telephone: 0115 9671063

The carers unit can offer advice and information, such as information about carers assessment, support groups and practical help. A regular newsletter will also keep you updated with local and nation news for carers.

The County emergency card for carers. You carry this card so that in an emergency care may be provided on your behalf.

You may also find out where to get more help and information from

Welfare Rights Advice
The Welfare Rights Service provides free, independent information, advice and advocacy on welfare benefits.
Telephone – 0845 601 5943 Between 11am – 1pm weekdays
Or Telephone 0115 9774018 for leaflets or advice on where to go for advice

Nottingham Self-Help Support Group.
Ormiston House
32-36 Pelham Street
Nottingham, NG1 2EG

Telephone: 0115 911661, Mondays- Fridays 9am – 1pm

Can provide details of many support groups that can help provide information and support.

The Stroke Association
Contact Lorna Rowe, Nottingham City Hospital, Hucknall Road, Nottingham ,NG5 1PB
Telephone: 0115 9691196 Ext 53224 or 07507 400284
Stroke Helpline : 0845 3033100

This is a family and carer support service that can offer practical and emotional support for families and carers of people who have had a stroke.

Young Carers
Are you between 5 and 24 years old and looking after someone?
As a young person caring for someone you may be entitled to support. Please contact the Early Help Unit and ask for a Young Carers Assessment.

Early Help Unit. Telephone : 01623 433500



Post: Early Help Unit, Meadow House, Littleworth, Mansfield, Nottinghamshire, NG18 2TB

Other Resources for Young Carers




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